Support Packages

View our range of Support Packages tailored to your business requirements, choose from either Pay as you Go ad hoc support or one of our bespoke support agreements based on your IT infrastructure.

PROFESSIONAL

Value for Money, Professional Support with Expert Help at Hand
  • Dedicated IT Manager
  • Unlimited Telephone and remote support
  • Local on-site support
  • Basic proactive server maintenance
  • Email support for POP and IMAP clients
  • Microsoft software support
  • Business hours monitoring and reporting for Server, Networking and Power redundancy solutions

PREMIUM

Premium Support and Proactive Maintenance from our Most Comprehensive Plan
  • Premium support plan and proactive maintenance
  • Dedicated IT Manager
  • Unlimited Telephone and remote support
  • Fully managed backup, anti-virus and Microsoft update support
  • 24/7 Monitoring of server, network status and power redundancy solutions
  • Monthly reports and future recommendations
  • Unlimited local on-site support
  • Microsoft Exchange email support
  • ISP management
  • Third party application administration
  • Microsoft software support

PAY AS YOU GO

All the Benefits and Services of a Premium Support Plan without the Contract
  • Control your costs from the outset with no long-term commitment
  • No forced obligation to move to a contract
  • Dedicated IT Manager
  • Email support for Exchange, POP and IMAP clients
  • Business hours monitoring and reporting for Server, Networking and Power redundancy solutions